The creation of custom roles in Lever. This was a high-demand customer request, representing $2.4MM in annual contract value. My solution grossed over $1.2MM in revenue retention within 3 quarters of release. (B2B2C)
An overview of ~2 years worth of work leading Apollo GraphQL's onboarding experience design.
I developed a self-serve GDPR portal for users to oversee data collection and storage practices in compliance with their region. This initiative generated $1-2MM in retention revenue during the MVP phase. (B2B)
An informative, transparent, and accessible end-to-end home buying experience that empowers users regardless of their purchase phase, increasing engagement and conversion through these tools. (B2C)
A way for users to diagnose car problems entirely online with beginner friendly tools, providing transparent repair estimates alongside our certified shop partners that honor our quotes. (B2C)
Designing an enterprise level, machine learning tool at Amplitude, that empowers users to quickly uncover and understand meaningful fluctuations within their data when it deviates from their expected query results. (B2B2C)
